Below are some frequently asked questions. In order to provide you with the best possible customer experience, we strongly encourage you to provide feedback. If you have any questions, please email xjay3333@gmail.com
Q: Where do you ship from?
A: We ship from our manufacturing facility located in Fujian, China.
Q: How long will it take for my item to arrive?
A. All orders usually take 10-20 business days to arrive. Shipping times vary by product; based on demand and shipping location.
Q: How long does it take to receive the tracking number?
A. A tracking number will be provided within 48 hours of placing the order.
Q: Where can I place an order?
A. You can place an order from any country and we ship worldwide.
Q: What currency will I be billed in?
A. We process all orders in US dollars.
Q: Will I receive a confirmation number when I place an order?
A. Yes, all customers will receive an order number after placing an order. If you do not receive it within 24 hours, please contact us.
Q: Who can I contact if there is a problem with my order?
A. All inquiries can be forwarded to xjay3333@gmail.com
Q: How can I make payment?
A. Payment methods we accept: Visa, Mastercard, American Express, Discover and paypal.
Q: Is Checkout on this site safe and secure?
A. You can be absolutely sure that everything you buy here is safe and secure.
Q: If I enter my email address, will you sell my information?
A. We do not sell our customer information. Emails are only used to follow up and send our promotional and discount coupon newsletters.
Q: Do I (the customer) need to pay customs fees?
A. For most countries, you do not need to pay customs fees.